Quixey


Privacy & Terms

Privacy Policy

We have updated our privacy policy.

Effective: August 23, 2016 (view prior version)

This Privacy Policy covers the treatment of personal information such as name, phone number, email address, and location information (“Personal Information”) that we gather when you are accessing or using the Site and Services owned and operated by Quixey Incorporated (“Quixey”) and its subsidiaries and corporate affiliates. Our Services are designed to optimize your mobile experience by surfacing or suggesting mobile app functionality in response to searches or activity on your device. To do this, we gather various types of information, including Personal Information, from our users and use it internally in connection with our Services, as explained in more detail below. In certain cases, we may also share some Personal Information with third parties, but only as described below. This Privacy Policy does not apply to any third-party services and applications that you may access through our Services.

This Privacy Policy is part of the Quixey Terms of Service. By continuing to use our Services, you agree to be bound by both policies, so please read them carefully.

What this Privacy Policy Covers

For purposes of this Privacy Policy, “Site” means our website available at www.quixey.com; “Services” means the services provided through the Site, platform, widget and mobile applications, including:  

Quixey Apps: Quixey provides direct consumer-facing apps such as Launch by Quixey (“Launch”) and the Quixey Search App.

Quixey Platform: Quixey also acts as a service provider for companies when we process their customers' information (our “Clients”). We provide a platform that allows our Clients to serve deep views as well as search results suggesting applications or functionality to their customers.  In these instances, we collect and process information under the direction of our Clients, and have no direct relationship with the individuals whose Personal Information we process. If you are a customer of a Client that is using the Quixey Platform, please contact the Client that you interact with directly.  We may transfer Personal Information to companies that help us provide our Services on behalf of Clients. Transfers to subsequent third parties are covered by the service agreements with our Clients.

TRUSTe Privacy CertificationTRUSTe Privacy Certification

The TRUSTe program covers only information that is collected through this Site (www.quixey.com), the Quixey Search App and the service platform provided to Clients. It does not cover information that may be collected through software downloaded from the Site. With respect to the service platform, the use of information collected through our Service shall be limited to the purpose of providing the Service for which the Client has engaged Quixey Incorporated.

In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe seal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

Information We Collect

We collect information from you in various ways when you use our Site and Services. We may also supplement this information with information from other companies. The following are the specific types of information you give to us:

Information You Decide to Provide:  If you decide to contact us through the Site or send us feedback through our Services, we may collect your name, company name, email address and telephone number and other Personal Information that you submit to us. Similarly, if you desire to have access to certain sections of the Site, you may be required to become a registered user and to submit certain Personal Information to us to allow you to use certain features of the Site.  Additionally, if you create an account on either the Site or any Service, you may be asked for your name, email address, telephone number or other Personal Information.

Information Collected Through Your Use of the Services: When you use our Services, including the Quixey Apps and Quixey Platform, we automatically collect specific information such as the Services and applications that you use, how you use them, and information about the device you are using them from. This information includes:

Additionally, Quixey Apps may automatically collect the following information:

How We Use the Information We Collect

All Quixey Services use the information we collect to personalize the Services for you, including providing results that may be relevant based upon your location or your use of applications or features on your device.  If you have installed Launch by Quixey, we use the information we collect to predictively surface relevant functionality throughout the day.

We also use this information to suggest new applications that may interest you. We also use the information to provide, maintain, protect and improve the Services; to develop new services; to analyze how you use the Services; to protect our servers and users; and to offer you personalized content. For example, we may use the information we collect:

In addition, if you decide to provide Personal Information about yourself via the Site or if you provide Personal Information by setting up a profile on a mobile device, we may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your Personal Information to send you marketing messages. If you do not want to receive such messages, you may opt out by following the instructions in the message.

We also may aggregate your data with other users’ data in non-personally identifiable, aggregated and anonymized form to analyze and improve the Services. Aggregate data is information we collect about a group or category of services or users from which individual user identities have been removed. In other words, no Personal Information is included in aggregate data. Aggregate data helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our services. This Privacy Policy in no way restricts or limits our collection and use of aggregate data, and, as explained in further detail below, we may share aggregate data about our users with third parties for various purposes, including to help us better understand our users’ needs, improve our services and for advertising and marketing purposes.

Information We Share with Others

We may share the information we have collected from you:

We may also share aggregated or anonymous information (about you but doesn’t identify you):

Information Collected and Used by Third Parties

Third Party Analytics: We may use analytics providers to help us understand the use of our Services. These providers will also collect the information sent by your mobile device or browser, and their use of that information is governed by their applicable privacy policy. We use Google Analytics and have enabled Google Analytics Demographics and Interest Reporting. Google provides access to your Ads Settings to enable you opt out of Google Analytics features. For web browsing, Google also provides a browser add-on that users can download and install to prevent their data from being collected and used by Google Analytics.  We use the reports we receive from Google Analytics, and other analytics providers such as Crashlytics and Mixpanel, to test and analyze usage patterns of Quixey’s Services and aggregate Quixey user demographics.    

Third Party Services: Our Privacy Policy does not apply to the products and services you select that are offered by other companies or individuals, including products or applications that may be displayed to you in search results or deep views; products and services that may include our Services; or other products and applications linked from our Services.

How We Protect Your Information

We use physical, managerial, and technical safeguards that are designed to preserve the integrity and security of your information. We encrypt the transmission of that information using secure socket layer technology (SSL). We cannot, however, ensure or warrant the security of any information you transmit to us or guarantee that your information on our Services may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, managerial, or technical safeguards.

Your Choices About Your Information

You may decline to submit Personal Information through our Site, in which case we may not be able to provide certain services to you. You can update or correct your Personal Information through the applicable Services or by contacting us. You may opt out of certain information collection on your mobile device through the settings provided in Quixey’s Apps or opt out of all information collection on your mobile device by uninstalling the applicable Quixey App.  If you uninstall a Quixey App from your mobile device, the collection and transfer of information will cease, however, information previously collected about your mobile device will continue to be stored.  If you have created a profile using a Quixey App, deleting your profile will delete all non-anonymized information associated with that profile.

You may request deletion of your Personal Information by emailing privacy@quixey.com. When acting as a service provider for its Clients, Quixey has no direct relationship with the individuals whose Personal Information it processes. An individual who seeks access, or to correct, amend, or delete inaccurate Personal Information where Quixey is acting as a service provider should direct the query to Quixey’s Client (the data controller). Quixey will respond to requests to delete Personal Information within 30 days.

Aggregated and anonymized information may remain in our records after deletion of such Personal Information. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

When acting as a service provider, Quixey will retain Personal Information (including geo-location data) and the data we process on behalf of our Clients for as long as needed provide services to our Client. Quixey will retain and use this Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We may need to process your Personal Information on our servers in countries around the world, which may not be located in the country where you live.  In particular, your information will likely be transferred to and processed in the United States where many of our central databases operate. The data protection and other laws of other countries, such as the United States, may not be as comprehensive as those in your country. We take reasonable steps to ensure that your privacy is protected. By using the Site and Services you consent to your information being collected, used and transferred as set forth in this privacy statement.

Your California Privacy Rights: California law permits residents of California to request certain details about information we disclose to third parties for direct marketing purposes. If you are a California resident and would like to request this information, please contact us at the address listed at the bottom of this Privacy Policy.

How We Respond to Do Not Track Signals: At this time, Quixey’s Site and Services do not recognize automated browser signals regarding tracking mechanisms, which may include "do not track" instructions. However, for purposes of the Site, you can change your privacy preferences regarding the use of cookies and similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser, or block all cookies.

Blog / Forum

Our Site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us at privacy@quixey.com and specify where your Personal Information appears on the Site and what you would like removed.  In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

Our blog is managed by a third party application that may require you to register to post a comment.  We do not have access or control of the information posted to the blog.  You will need to contact or login into the third party application if you want the Personal Information that was posted to the comments section removed.  To learn how the third party application uses your information, please review their privacy policy.

Employment Applications

Applicants for employment or internship opportunities with Quixey are required to give us a name, street address, telephone number, email address, and resume. We use this information to process and evaluate applications and to communicate with applicants about opportunities. We use a third party vendor to assist us with employment applications.  To learn how the third party application uses your information, please review their privacy policy.

Social Media Widgets

Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing them.

Single Sign-On

In some instances, you can log in to our Site and Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form.  Services like Facebook Connect give you the option to post information about your activities on Quixey’s Site and Services to your profile page to share with others within your network.

Children’s Privacy

We do not knowingly collect or solicit Personal Information from anyone under the age of 13. If you learn that your minor child has provided us with Personal Information without your consent, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information.

Quixey Skype Bot

Our Quixey Bot is enabled by Microsoft Bot Framework. The Microsoft Bot Framework is a set of web-services that enable intelligent services and connections using conversation channels you authorize. As a service provider, Microsoft will transmit content you provide to our bot/service in order to enable the service. For more information about Microsoft privacy policies please see their privacy statement here: http://go.microsoft.com/fwlink/?LinkId=521839. In addition, your interactions with this bot/service are also subject to the conversational channel's applicable terms of use, privacy and data collection policies. To report abuse when using a bot that uses the Microsoft Bot Framework to Microsoft, please visit the Microsoft Bot Framework website at https://www.botframework.com and use the “Report Abuse” link in the menu to contact Microsoft.

Changes to Our Privacy Policy

Any information that is collected is subject to the Privacy Policy in effect at the time such information is collected. If we change our privacy policies and procedures, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page. If the changes are significant, we will provide a more prominent notice (including, for certain Services, email notification of privacy policy changes) prior to the change becoming effective. We will also keep the prior version of this Privacy Policy available for your review.  By continuing to access or use our Services after those changes become effective, you are agreeing to be bound by the revised policy.

If you have any questions about our data collection practices or this Privacy Policy, please contact us at privacy@quixey.com or by mail at:

Quixey Incorporated

303 Bryant Street

Mountain View CA 94041